Legal Notice
Last updated: October 20, 2026
Who operates this store?
Wearmelly (USA) operates this store.
Our business mailing address is 30 N Gould St, Ste 45178, Sheridan, WY 82801, USA. This address is for correspondence only. Please don't mail returns here. Email us for the return address and a prepaid label.
Email contact@wearmelly.com. We reply to every email within 4 hours.
How can I contact you?
Email contact@wearmelly.com for questions, order support, or concerns. For help with an order, include your order number and a short description.
What should I know about product information and safety?
Our heated air compression hand massager is for comfort, warmth and relaxation after repetitive hand use. It is not a medical device and has no medical purpose. It does not replace medical advice or care.
Ask your doctor whether it is right for you before use. Read and follow the product manual. Stop using it if you feel discomfort.
How do prices, payments and taxes work?
All prices are in USD. Stripe processes payments through Shopify.
We currently ship only to the United States. Shipping is free. We ship Delivered Duty Paid (DDP), so we pay customs duties and import fees. You pay only the price shown at checkout. There are no extra shipping or import charges and no fees at your door.
Where can I find your policies?
- Refund & Return Policy: returns, refunds, and the replacement guarantee.
- Shipping Policy: destinations, delivery windows, and the On-Time Delivery Promise.
- Privacy Policy: personal information, cookies, and your privacy choices.
- Terms of Service: purchases, safe use, and consumer rights.
- Contact Information: email support and our business mailing address.
Who owns the site's intellectual property?
Our site text, our original photos and videos, and the Wearmelly name belong to us. Except where applicable law allows it, do not copy or reuse them without our permission.
What about external links?
External websites are responsible for their own content. We are responsible for our own content and obligations. Links to other sites do not reduce your consumer rights or our commitments under our policies.
Which law applies, and what consumer rights do I keep?
Wyoming law governs these terms. You keep all mandatory consumer protections provided by the state where you live.
These terms do not require arbitration or waive your right to bring or join a class action. They do not take away any right to use a court or other remedy available under applicable law.
How can I report a concern?
Email contact@wearmelly.com to report a product safety concern, incorrect information, or a copyright complaint. Include the details and the relevant page or order number, if applicable. We reply to every email within 4 hours.